An order confirmation email will be sent immediately after your purchase is completed on our online store. If you do not receive the email, please check your spam or junk folder. You can also view your order history by logging into your online store account. If your payment was deducted but no order appears, please contact our team for assistance.

You can update your address for future orders through your account. For changes to an existing order, please contact our team for prompt assistance.

We only Ship within the UAE. Kindly contact the team for International shipping.

You can expect the order to be delivered within 2-5 days. We usually deliver within 48 hours.