Free Shipping on orders above AED 400
Free shipping all over UAE on orders above AED 400.00

Enjoy FREE DELIVERY on orders over 400 AED! Delivering Joy Throughout the UAE

Welcome to Irony Home! We're committed to ensuring a smooth and efficient delivery experience for your festive finds. This policy outlines our shipping and return procedures for your reference.

Regular Shipping Information:

Delivery options for Dubai:

  • Standard Delivery:
    • Cost: 15 AED
    • Delivery Time: 4-7 working days (excluding Sundays)
    • Free on orders above 400 AED

Delivery options for other Emirates:

  • Standard Delivery:
    • Cost: 20 AED
    • Delivery Time: 4-7 working days (excluding Sundays)
    • Free on orders above 400 AED

(We currently ship within the United Arab Emirates (UAE) only.)

Delivery Timings:

  • 09:00 AM - 12:00 PM
  • 02:00 PM - 06:00 PM

Cut-Off Time:

  • All orders placed before 12 pm are eligible for same-day processing (excluding Sundays) for Expedited Delivery in Dubai. Standard Delivery processing begins the next business day.
  • Orders placed after 12 pm Saturday will be processed on Monday mornings, including Expedited Delivery.

Warehouse:

  • Our warehouse is closed on Sundays.

 

Return Policy:

  • You can return your items within 14 days of delivery.
  • To be eligible for a return, items must be:
    • In perfect condition
    • In original packaging
    • With all labels attached
  • Please note that any Event tickets purchased are non-refundable.

Exchange Policy:

  • We currently do not offer exchanges. You can return your item and place a new order for the desired item.

Refunds:

  • We offer store credit for all returns. Store credit is valid for 3 months and will be issued upon receipt of your returned item.
  • We only offer refunds for manufacturing defects. Please provide pictures of the defect as soon as possible after delivery.
  • We will not process returns due to a change of mind or similar reasons.
  • We do not offer refunds for event tickets.

Return Process:

  • To initiate a return, please email us at info@ironyhome.com with the following information:
    • Your name
    • Order number
    • Reason for return (if applicable)
    • Photos of the item(s) you wish to return (for manufacturing defects)

Eligibility for returns:

  • All items purchased from our online store are eligible for return, except those marked as Final Sale, part of a Clearance Sale, or otherwise specifically noted as non-returnable.

Exception/Non-returnable items

Certain collections, including Final Sale Collections, discounted products, and other specified items, are not eligible for returns. These items cannot be exchanged, refunded, or issued a credit note. Please review our return policy carefully before making your purchase.

Unfortunately, we cannot accept returns on Clearance items or Gift card items.

 

We will respond to your email as soon as possible with further instructions. 

Thank you for choosing Irony Home!

 

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The Christmas Concierge

Our bespoke holiday decorating service transforms your home into a festive wonderland - tailored entirely to your style.

GET IN TOUCH

Your Most Magical Holiday Yet – Curated by Irony Home

Introducing our exclusive Christmas Concierge service - a bespoke, white-glove experience designed to bring your dream holiday home to life. From concept to completion, our team transforms your space with signature Irony Home styling: curated trees, tablescapes, and entryways adorned in timeless elegance.

Every detail is thoughtfully handled; design, delivery, installation, and even post-season dismantling - so all you have to do is step into the magic.

HOW IT WORKS

1. CHOOSE YOUR LOOK

Choose from our personalized packages or book your free consultation to tell our experts exactly what you need.

christmas home decor

2. SCHEDULE YOUR STYLING

Pick your preferred date and time. Our team will handle delivery and setup so you don’t have to lift a finger.

3. ENJOY THE MAGIC

Welcome home a seamless fusion of contemporary design and timeless festive tradition.

WHY CHOOSE US?

WHITE GLOVE SERVICES

Bespoke services four your every need

WE SIMPLIFY THE PROCESS

Customized holiday solutions without lifting a finger

SPOTS ARE LIMITED

Book your bespoke styling services today!

THE CLASSIC CHRISTMAS

STARTING AT AED 8,999

Featuring our bespoke decorating service, Christmas Decorations for the tree, delivery, set-up and dismantling.

DECK THE HALLS

STARTING AT AED 11,999

Our classic end-to-end service with a beautifully styled tree, elegant mantel décor, and timeless touches like wreaths and garlands.

THE SEASONAL STATEMENT

STARTING AT AED 15,999

Includes a fully decorated Christmas tree, styled mantels with garlands and wreaths, enchanting tabletops perfect for holiday hosting, and a magical outdoor welcome with curated porch décor.

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Highly-rated

High-quality luxury products

Fast shipping

We ship all over UAE

Easy returns

14 days free returns. Voucher on returned items

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